Conferences

  1. Hairunnisa Mohamad Ibrahim, Filzah Md Isa, & Ho Tuck Sum (2017). The influence of service quality, marketing-mix strategy and country-of origin on brand trust: A study of Malaysian automotive industry. The 3rd International Post Graduate Conference on Business, Finance and Management, Ho Chi Minh, Vietnam. 17 -18 Nov. Scopus conference and publication.
  2. Nurhanim Hassan, Chee Leong Lim & Filzah Isa (2017). The development of business continuity plan for online delivery: A case study in Malaysian private higher learning institution. The 3rd International Conference on Education (ICOED'2017) on 9th November 2017. Malacca, Malaysia. (Scopus). Accepted.
  3. Muhammed Abdullah Sharaf Shiban and Filzah Md Isa. Factors Influencing Students’ Intention to Purchase Green Products: A Case Study in Universiti Utara Malaysia. The 3rd International Conference on Science and Social  Research (CSSR) 2016, 6th -7th December, 2016,Putrajaya, Malaysia.
  4. Khaled Al-Qasa, Ho Tuck Sum, and Filzah Md Isa. Determinant Factors of Brand Loyalty in Malaysian Automotive Industry. The 3rd International Conference on Science and Social  Research (CSSR) 2016, 6th -7th December, 2016,Putrajaya, Malaysia
  5. Tantasuntisakul, W., Md Isa, F., & Yamaqupta, N. (2015). Factors Influencing Southern Thai Women Entrepreneurs’ success. The International Conference on Business, Science and Technology 2015, 17-18 April, Hatyai, Thailand.
  6. Yamaqupta, N., Md Isa, F., & Tantasuntisakul, W. (2015). Service Quality and Student Satisfaction in the Higher Education Sector of Thailand. The International Conference on Business, Science and Technology 2015, 17-18 April, Hatyai, Thailand.
  7. Cheng, W.H., Tantasuntisakul, W., & Md Isa, F. (2015). A Comparison of Factors Influencing Malaysia and Southern Thailand Women Entrepreneurs’ Success. The International Conference on Business, Science and Technology 2015, 17-18 April, Hatyai, Thailand. 
  8. Md Isa, F., Yusoff, R., Bohari, A.M., & Abdullah, M.A.M. (2015). Cabaran Usahawan Wanita Melayu: Pra dan Pasca E-Perniagaan dan E-Dagang. Seminar Kebangsaan Ekonomi Koridor Utara (NCER), kali  ke-2 (NSONCER 2015), 25-26 Januari 2015, Hotel Park Avenue Sungai Petani, Kedah.
  9. Yamaqupta, N., Md. Isa, F. and Sitdigowit, T. 2014. The communication flow in the higher education setting: A case study of the faculty of commerce and management, Prince of Songkla university. The 3rd PSU Education Conference “Education Harmonization Beyond Frontier to AEC” , Thailand
  10. Osman, A., Md Isa, F., Othman, S., & Jaganathan, M. (2014). Attitude towards Recycling among Business Undergraduate Students in Malaysia. International Conference on Engineering Management (ICEM 2014). 26th-27th December 2014. Perlis.
  11. Abdullah Sharaf, M., Md Isa, F., & Al-Qasa, K. (2014).  Young Consumers’ Intention Towards Future Green Purchasing In Malaysia. GCBSS Global conference of business and social studies. 15-16th December 2014. Kuala Lumpur, Malaysia.
  12. Hoe, C., Abdullah, H. H., Md Isa, F., Jaganathan, M. & Mohd Yunus, J. (2014). Relationship Between PLKN Programme and Entrepreneurial Personality Among Youths In Malaysia. Proceedings of the National Conference on Islamic Quality Management. 7- 8th December 2014. Kuala Lumpur, Malaysia.
  13. Cheng, W. H.,  Md Isa, F., &   Daud, A. (2014). Decision Making and Leadership Styles of Successful Women Entrepreneurs in Malaysia. The National HRM Conference.. 21-22nd Mei 2014. University Utara Malaysia
  14. Cheng, W. H.,  Md Isa, F., &   Bohari, A.M. ( 2014).  Venture Creation and Innovation of Generation X and Y  Malaysia.  International Conference on Business Management (ICBM) Proceedings. Sustaining Business Competiveness Through Strategic Collaboration and Innovation. Sintok: UUM Press.   
  15. Alqasa, k., Md Isa, F.,  & Othman, S.N. (2014). The Impact of  Service Quality and Cultural Belief on Consumer Behavioral Intention to Use Banking System in Yemen.  The 4th International Conference on Applied Social Science (ICASS 2014), 20-21st March, Singapore.
  16. Md Isa, F., Hoe, C., & Othman, S. (2013).  Study on the Profile, Needs and Problems faced by Small and Medium Industries (SMIs) Entrepreneurs in Kedah. International Conference on Asean Women Empowerment Issues and Challenges (ICAW2013).   10-12th  December 2013, Bandung, Indonesia. 
  17. Yamaqupta, N., Md. Isa, F. and Othman, A. R. 2013. An exploratory factor analysis of the SERVPERF instrument: an empirical study in the context of Thailand higher education.2013 SIBR-UniKL Conference on Interdisciplinary Business and Economics, Society of Interdisciplinary Business and Research, Malaysia
  18. Hoe, C., Md Isa, F., Abdullah, H., Jaganathan, M., & Mohd Yunus, J. (2013).  Profiling of Malaysian National Service Training Programme Participants and Their Entrepreneurial Inclination.   Tenth World Congress of the Academy for Global Business Advancement (AGBA). 15-17th June, Bangkok, Thailand.
  19. Cheng, W., Md Isa, F., & Bohari, A. (2013).  Perception of International Students on Turkey as A Tourist Destination and Strategies For More Sustainable Tourism Between Malaysia and Turkey.   10th Eurasia Business and Economic Society Conference (EBES). 22 – 25th May, Istanbul, Turkey.  
  20. Alqasa, K., Md Isa, F., & Othman, S. (2013).  Factors Affecting Intentions To Use Banking Services In Yemen.   4th International Conference On Business And Economic Research (4TH ICBER 2013). 4- 5th  March 2013, Bandung, Indonesia. 
  21. Cheng, W. & Md Isa, F. (2012).  A Qualitative Study of Innovativeness, Strategies and Leadership Styles of Successful Women Entrepreneurs Malaysia.   Knowledge Management International Conference (KMICE),  4 – 6th  July Johor Bahru, Malaysia. 
  22. Yamaqupta, N., Md Isa, F., & Othman, A. R. (2012).  The Effect of Service Quality on Student Satisfaction in Southern Thai higher Education Institution.   Society of Interdisciplinary Business Research (SIBR) Conference,   7-9th June, Bangkok, Thailand.
  23. Abdullah, M., Md Isa, F., & Cheng, W. H. (2012).  The Marketing Strategies And Challenges Of Malaysia To Become A Main Fish Exporter in South East Asia: A Case Study In The East Coast of Peninsular Malaysia.   Society of Interdisciplinary Business Research (SIBR) Conference, 7-9th June , Bangkok, Thailand.
  24. Sangaralingam, J. & Md Isa, F. (2012).  Sustainability; A case study of a Malaysian public university.   2nd Annual International Conference on Enterprise Marketing and Globalization,   7-8th  May, Bali, Indonesia.
  25. Cheng, W., Md Isa, F., & Sangaralingam, J. (2012).  A Qualitative Study of Leadership Styles of Successful Women Entrepreneurs In Malaysia.   2nd Annual International Conference on Enterprise Marketing and Globalization, 7-8th  May 2012 Bali, Indonesia.
  26. Piaralal, N. A., Md Isa, F., Cheng, W. H. & Abdullah, H. (2011).  Factors Affecting Service Recovery Performance in Service Industry.   Academy for Global Business Advancement, Dongbei University of Finance & Economics, 15-17th September, Dalian, China.
  27. Cheng, W. H. & Md Isa, F. (2011).  Leadership Styles, Management Styles And Personality Traits Of Successful Women Entrepreneurs In Malaysia.   Business and Entrepreneurial Studies (ASBES 2011), 17 Oct -  18 Oct 2011, Kuching, Sarawak..
  28. Majed Issa, M., Md Isa, F., & Othman, A. R. (2010).  Tourism Destination Image, Satisfaction and Loyalty: A Study of Dead Sea in Jordan Curative Tourism.   Third International Conference on International Studies (ICIS2010), A New Asian Century: Dynamics and Implications,  1- 2nd December, Kuala Lumpur.
  29. Al Muala, A. M., Nik Mat, N., & Md Isa, F. (2010).  Determinant Factors of Actual Visit Behavior amongst International Tourists in Jordan: A Structural Equation Modeling (SEM) Approach.   Economy and Management International Congress, 28-31st October, Istanbul, Turkey. 
  30. Mohd Harif, M., Hoe, C., Hussin, Z., Othman, S., Md Isa, F., Mohd Salleh Din (2010).  The Determinant Factors of Successful Franchise Business in Malaysia.   Annual Hawaii International Business Research Conference,  27-29th September, Hilton Hotel, Hawaii, USA.
  31. Al Muala, A.M., Nik Mat, N. K., Isa, F. M., AL Majali, M. M. (2010). Assessing Actual Visit Behavior through Antecedents of Tourists Satisfaction among International Tourists in Jordan: A Structural Equation Modeling (SEM) Approach. The 5th International Conference on Business and Management Research, 3rd – 4th August, UI Campus, Depok, Indonesia. 
  32. Salahuddin, N., Md Isa, F., & Hoe, C. (2010).  Service Quality And Its Relationship With Customer Satisfaction At The Sultanah Bahiyah Hospital: Comparison Between Outpatients And In-Patients.   International Conference on Marketing 2010 (ICMAR2010), 23- 24th June, Kuala Lumpur, Malaysia.
  33. Md Isa, F., Ramayah, T., Md Taib, F., & Nik Muhammad, N. (2010).  Organizational Communication and Change Success In Direct Selling Industry In Malaysia. International Communication and Media Conference 2010 (i-COME'10), 18 – 20th  June 2010, Melaka, Malaysia.
  34. Md Isa, F., Othman, S., Mohd Noor, N., & Salahuddin, N. (2010).  Usahawan luar bandar: Cabaran dan peluang.  Konferensi Keusahawanan Kebangsaan. 30-31 Mac, Shah Alam, Selangor. 
  35. Md Isa, F., Hoe, C., Othman, S., Din, M., Mohd Harif, M., Zolkafli Hussin, & Mohd Yusoff, J. (2010).  The Extent Of Marketing Capability And Market Orientation In Franchise Business In Malaysia.   2nd International Conference On Arab Malaysia Islamic Global Business and Entrepreneurship (AMGBE) conference.  20-24th March 2010, Jordan and Syria.
  36. Al Muala, A. M., Nik Mat, N., & Md Isa, F. (2010).  Applications of Planned Behavior Theory on International Tourists in Jordan: Structural Equation Modeling (SEM) Approach.   2nd International Conference On Arab Malaysia Islamic Global Business and Entrepreneurship (AMGBE) conference. 20-24th March 2010, Jordan and Syria.  
  37. Md Isa, F., Othman, S., Mohd Noor, N., & Salahuddin, N. (2010).  Entrepreneurs in Rural Areas: Challenges and Opportunities.   The First international Seminar on Entrepreneurship and Societal Development in ASEAN (ISE-SODA 2010), 27Feb- 1st March, Langkawi, Kedah.
  38. Moh'd Atwan Al Muala, A., Nik Mat, N., & Md Isa, F. (2010).  Assessing International Tourists Satisfaction through Jordan Image, Perceived Risk and Service Climate: A Structural Equation Modeling Approach.   5th National HR Management Conference.  8-10th June, Kuala Terengganu.
  39. Nik Muhammad, N., Md Isa, F., & Othman, S. (2010).  Is Decision Styles Difference By Leadership Hierarchical Level, Age Or Gender In Higher Education Institutions? Knowledge Management International Conference (KMICE) 2010.  25-27th May, Kuala Terengganu, Malaysia.
  40. Md. Isa, F., Md. Salleh, S., Bakar, H., Othman, S. N., & Abdullah, S. (2009).  Kajian pengesanan bekas peserta kursus asas keusahwanan siswazah (KAKS).  Prosiding Seminar Kebangsaan Pemantapan Program Pembangunan Keusahawanan.   Kuala Lumpur, Malaysia. 8-9 Disember 2009, UKM-INSKEN
  41. Abu Bakar, A., Hashim, F., Dzikiria, H., Md Isa, F., & Ahmad, H. (2008).  Organizational Competencies and Strategic Choice in Institutions of Higher Learning.   Australia and New Zealand Marketing Academy Conference ; Marketing: Shifting the Focus From Mainstream to Offbeat,  1-3rd December , New South Wales, Australia.
  42. Othman, S., Md Isa, F., Din, M., Hoe, C., Mohd Harif, M., Hussin, Z., & Mohd Yusoff, J. (2008).  Critical success factors in franchise business: A cross case analysis between bumiputra and non bumiputra franchisors.   Academy of Global Business Advancement (AGBA) 2008 Conference,  15-17th Nov, The Gulf University, Bahrain. 
  43. Othman, S., Md Isa, F., & Nik Muhammad, N. (2008).  Transfer mechanism and capability building: a case study at local motorcycle company.   Asia Pacific Conference on Management of Technology Entrepreneurship, 29-30 October 2008, Melaka, Malaysia.
  44. Othman, S., Md Isa, F., Mat, N., Johari, H., & Mat, N. (2008).  Human capital and personal factors as a determinant of women career success in engineering: A proposed model.   National HR Management Conference.  17-19th August, Port Dickson, Negeri Sembilan, Malaysia.
  45. Nik Muhammad, N., Kamarudin, R., & Md Isa, F. (2008).  Decision characteristics, extent of scanning and information   processing capacity relationships: Impact on investment decision making quality.   International Business Conference (IBC2008) – Leveraging global management resources through transformational leadership insight and collaboration 7-9th August,  Dearborn, Detroit Metro, Michigan, USA, 
  46. Nik Muhammad, N. & Md Isa, F. (2008).  Intellectual Capital Efficiency level of Malaysian Financial Sector: Panel Data analysis (2002-2006).   Knowledge Management International Conference (KMICE), 10-12th June, Langkawi, Malaysia.
  47. Nik Muhammad, N., Md Isa, F., & Othman, S. (2008).  East Coast Economic Region: Rethinking the Region.   East Coast Economic Region (ECER) Regional Conference 2008 (ERC),  15-17th December, Kota Bharu,  Kelantan, Malaysia.
  48. Nik Muhammad, N., Kamarudin, R., & Md Isa, F. (2007).  Malay Small Firms and Chinese Small Firms in Malaysia: The Role of Culture, Attitude and Knowledge Acquisition to Organizational Success.   All China Economy (ACE) International Conference, 12-14th December, City University of Hong Kong. 
  49. Nik Mat, N. & Md Isa, F. (2001).  Direct Response Television Advertising: Its Acceptance, Satisfaction and Effectiveness in North Malaysia.   The 6th International Conference on Global Business and Economic Development, States and Markets: Forging Partnership for Sustainable Development.     
  50. Nik Mat, N., Ku Mahmood, K., Md Isa, F., A. Rahman, A., & Salleh, S. (2001). Strategization of Sales Management Practices in the Direct Selling Companies.  Seminar Kebangsaan Sosio Ekonomi & IT.   
  51. Nik Mat, N. & Md Isa, F. (2001).  The Perception of Consumers Toward the Effectiveness of Direct Response Television Advertising's (DRTV) Appeal (2001).   Seminar Kebangsaan Sosio Ekonomi & IT.   
  52. Nik Mat, N. & Md Isa, F. (2001).  The Impact of Believability and Frequency of Direct Response Television (DRTV) on Consumers in Malaysia.   The International Seminar on Consumer and Consumerism: Issues and Challenges, co-organized by the Institute of Consumer Research.   
  53. Mahmood, R. & Md Isa, F. (1995).  Perceived Functional Roles of Bank Branch Managers in Malaysia.   The First Annual Asian Academy of Management (AAM) Conference.